Our policies are based on these core principles that define us:
Ensuring our customers have a working and safe oil supply means that we keep friends and families warm and healthy. A safe and functioning oil tank is more than just being warm and cosy. It is the security of a vulnerable person’s health and wellbeing, protecting their fuel from thieves and the preservation of wildlife and natural beauty from the devastation of an oil spill. Securing these vital elements reinforces the peace of mind of our communities, leading to a happier, easier time spent dealing with heating.
By continually supporting the development of our employees we create opportunities and growth for them and our business. We continually invest in our staff so they can provide a superior level of service to our clients.
We do the majority of our work with fossil fuels. Whilst this means we are part of a carbon generating industry, we have a responsibility to protect the environment from the far more damaging effects of oil. Oil seepage into the environment finds its way into our water supplies and the rivers and springs that support our beautiful countryside. Oil contaminated water can wipe out entire populations of animals and plants. Therefore, our work and ethics enable us to support the countryside by preventing any further damage to the environment. Not only that the cost of clearing up an oil spillage is enormous so we also protect our clients from that unexpected expenditure.
The exploitation of workers in our supply lines is unacceptable to us. Any form of harassment or intimidation will not be tolerated. Human trafficking, exploitation of children or young people will not be accepted in our business. We take all reasonable and practical steps to reinforce these standards and ensure the safety and security of everyone we work with.
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